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We respect your privacy and are committed to protecting your personal information. This privacy policy (“Policy”) applies to your use of <a href="www.ezonna.com">www.ezonna.com</a> (referred to as the “Site” or Sites” depending on the context). This Privacy Policy explains what personal data is collected when you use the site or any sites mobile application and the services provided through it (together the “Service”), how such personal data will be used, shared.
If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via email to request deletion of your account and data.
This Site is not intended for children (i.e. under 18 years) and we do not knowingly collect data relating to children.
For ease of reference, the terms below as used in the Policy have the following meaning:
<b>Account</b> means the account you create when registering as a user on the Site to enable you to access some of the Services.
<b>Personal data</b> means information relating to you and which can identify you as an individual (whether on its own or taken with other information). It does not include aggregated or anonymized data, which is information that can no longer identify you.
<b>Site</b> means <a href="www.ezonna.com">www.ezonna.com</a>.
<b>Services</b> means such services made available, accessed, published or otherwise offered through the Site.
It is important that the personal data we hold is accurate and current to enable us to deliver the Services. As such, please keep us informed if your personal data or any other information changes in the course of your use of the Site.
You guarantee and declare that you are the owner of the information you submit on the Site or share with us, or that you have the necessary rights to do so. You also guarantee and declare that it is exact, true and verified, and the use of the information is not contrary to this Policy or applicable laws and will not damage a third party’s reputation. You accept full and complete liability for any information that is contrary to this Policy or any applicable laws.
This site is the data controller and responsible for your personal data (referred to as “we”, “us” or “our” in this Policy). If you have any questions about this Policy please send an email to <a href="mailto:support@ezonna.com">support@ezonna.com</a>
In this Policy, we are the relevant holder responsible for processing your data.We will be the controller for your data when you refer a product or service with us.
Depending on the Services you are obtaining or accessing, we may collect, store, use and transfer the following different types of information:
<b>1.Identity</b> such as your company name,first name, surname name, last name, username or similar identifier, title, nationality, date of birth or gender.
<b>2.Contact </b> email address and telephone numbers, the name of your company, and/or location.
<b>3.Information relating to the use of the Site</b> including profile data such as your email,username, password, preferences, feedback or reviews,.
<b>4.Automatic information and information about your device including technical data</b> location, browser plug-in types and versions, operating system and platform,(internet protocol (IP) address, Location, browser type and version, login data, time zone setting and/or other technology on the devices you use to access the Site. Note that this automatic information and device information is used to screen for potential risks and fraud, to improve and optimize the Site, to ease access to the Site, and to carry out upgrades, data analysis, and improve the quality of services. You can set your browser to refuse all or some browser cookies, but this will make parts of the Site inaccessible or inhibit functionality.
<b>5.Marketing and communications data</b> such as your preferences in receiving marketing from us and our third parties and your communication preferences.
<b>6.Search history</b> We track the houses and neighbourhoods you explore on our site so we can show you more homes you'll love.
Please note that this is not an exhaustive list.
We may collect and use statistical or demographic information for any purpose. This data is anonymous and it is not personal information as this data will <b>not</b> directly or indirectly reveal your identity. However, if we combine or connect statistical/demographic information with your personal data, we treat the resulting information as personal data and it will be used in accordance with this privacy policy.
Where we need to collect personal data by law, data we deem neccesary for our delivery of services or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract or service we have or are trying to enter into with you. In this case, we shall have to terminate the service or contract you have/intend to have with us
We collect personal information:
1.That you provide to us directly for example through the Site, on the phone or through any other communication channel or method.
2.We obtain from other sources.
3.Using cookies, logs, web beacons, tags, pixels and other internet technologies (used to record information about how you browse the Site), for example the technical data.
How we use your personal data depends on the Services you are accessing. We will use your personal data:
1.Connect you to a clients.
2.Run targeted marketing campaigns
3.We use your search history on our sites and apps to keep you updated about homes that we think you might like.
4.To comply with our legal obligations.
5.To perform a task in the consideration of the greater public interest.
6.Where the personal data is required analysis and research to improve our services.
<b>Note:</b> we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
We shall only retain your personal data for as long as reasonably deemed necessary to fulfill the purposes for which it was collected, including regulatory, accounting,reporting requirements or purposes of satisfying any legal. Your personal data may be retained for a longer period where there has been a there is a prospect of litigation with your use of the services/site or a complaint.
Except as specified in this Policy, we will not disclose your personal data to third parties without your consent. Depending on the Services, we may share your personal data with:
1.Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets to. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Policy
Depending on the services you are accessing, we may share certain personal information with third parties to help us use your personal information. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving the said marketing communications.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.
In accordance with the applicable laws , you may have the right to:
1. Object to the processing of your personal data.
2. Access your personal information.
3. Request restriction of the processing of your personal data.
4.Request erasure of misleading personal data or incorrect information. However, that we may not always be able to comply with your request of erasure for specific legal reasons which may be notified to you at the time of your request.
5. Request for correction of false or misleading personal data.
We update this Policy regularly in order to reflect changes to our practices, for operational, regulatory or legal reasons, and for any other purpose. Any revisions to this Policy will be uploaded to the Site and such upload may be deemed to be communicated to you. Where you are a registered user, we may choose, at our own discretion, to notify you of any update or revision through your account or email provided.
Last updated: 31 May 2022